Humanforce Horizons Customer Summit
REGISTER TODAY: One city. One day. One unmissable experience.
One impeccable closing keynote, with The Hon. Julia Gillard.
MELBOURNE
Tuesday, 14th October 2025
8:00AM to 6:00PM AEDT
Melbourne Cricket Ground (MCG)
Olympic Room
Brunton Ave, Richmond
VIC, 3002
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Join us on Tuesday, 14 October, 2025 at the Humanforce Horizons Customer Summit in Melbourne. Let us take you on a memorable journey at this unmissable event, which will include:
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08:00AM–08:30AM Registrations & light breakfast on arrival 08:30AM–08:35AM MC welcome – Aaron Thorne, CSO 08:35AM–09:00AM Opening keynote – Clayton Pyne, CEO 09:00AM–09:30AM Innovation keynote opening – Luke Bongiorno, CPTO 09:30AM–10:30AM Operations deep dive – Phimson Philip, Head of Product (WFM) and Tom McNab, Solutions Manager 10:30AM–10:50AM Morning tea & networking 10:50AM–11:50AM HR deep dive
• HR, Talent – Glenn Donaldson, Head of Product (HCM) and Tom McNab, Solutions Manager
• Benefits – Mike Richardson, Head of Product (Mobile) and Eden Feuer, Product Manager11:50AM–12:20PM Humanforce Analytics showcase – Glenn Donaldson, Head of Product (HCM) and Andy Sain, Head of AI 12:20PM–12:30PM Innovation keynote closing – Luke Bongiorno, CPTO 12:30PM–01:00PM Accenture keynote – Chaitanya Mannem, Managing Director “HR Reinvention with Agentic AI” 1:00PM–1:45PM Networking lunch 1:45PM–2:40PM Customer experience at Humanforce – Erin Brown, CCXO 2:40PM–3:35PM Customer panel hosted by Andrew Williams, Humanforce CCO – Ian Dalrymple (Mitre10), Jo Minton-Connell (Millennium), Stephen Dingley (Encore), Ross Heron (APA) 3:35PM–3:55PM Afternoon tea & networking 3:55PM–4:55PM Closing keynote: The Hon. Julia Gillard, 27th Prime Minister of Australia 4:55PM–5:00PM Closing remarks 5:00PM–6:00PM Networking drinks and canapés 6:00PM Event close
In this powerful fireside chat, Clayton sits down with The Hon. Julia Gillard—architect of Australia’s Fair Work reforms – where they discuss how frontline organisations can balance compliance, cost pressures, and productivity, while supporting the wellbeing of frontline teams. Given Ms. Gillard’s leadership in workplace relations and her ongoing advocacy in education and mental health, Julia offers a unique perspective that speaks directly to the challenges faced by today’s frontline workforces.
This event is set to be the most coveted, frontline-focused customer event in the HCM space in 2025. This isn’t just an update - this summit is about delivering practical insight, strategic direction, fresh perspectives that you can take back into your business, and meaningful connections amongst Humanforce customers.
Spaces are limited – registration is required.
Your next step with Humanforce starts here. Don’t miss it.
As part of your Summit registration, Humanforce would like to create a complementary Thrive account for you to use during the event and for up to 3 months afterwards. If you’d prefer not to have an account created, simply reply to this email and let us know.
Closing Keynote
Humanforce speakers

Clayton Pyne
Chief Executive Officer,
Humanforce

Aaron Thorne
Chief Sales Officer,
Humanforce

Luke Bongiorno
Chief Product Officer,
Humanforce

Andrew Williams
Chief Sales Officer,
Humanforce

Chaitanya Mannem
Managing Director, Accenture

Erin Brown
Chief Customer Experience Officer,
Humanforce

Phimson Philip
Head of Product, WFM Humanforce

Glenn Donaldon
Head of Product, HRM Humanforce

Mike Richardson
Head of Product- Mobile, Humanforce

Andy Sain
Head of Applied Intelligence, Humanforce
Thank you to our event partners





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